Last updated: 16 February 2026
Privacy Policy – Artletshop
This Privacy Policy explains how Artletshop (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make purchases on our website https://artletshop.com. We respect your privacy and comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). We do not sell your personal data to third parties.
1. Who we are
Artletshop is an online art gallery shop based in Zagreb, Croatia, Europe.
For questions regarding your personal data, you can contact us at: info(at)artletshop.com.
2. Personal data we collect
We collect personal data when you interact with our website, including:
- Account and order information: name, email, shipping address, billing address, payment details (processed via secure payment providers like Stripe or PayPal)
- Comments and messages: name, email, website, IP address, browser details
- Cookies and tracking data: for website functionality, analytics (e.g., Google Analytics), and marketing
- Uploaded content: images or other media you submit
Note: Avoid uploading images with embedded location data (EXIF GPS).
3. Why we collect your data
We process your personal data for the following purposes:
- To process and fulfill orders
- To manage your account
- To respond to inquiries or comments
- To improve website performance and analytics
- To send marketing communications, if you have consented
4. Legal basis for processing
We process your data based on:
- Execution of a contract – to fulfill orders
- Consent – for marketing communications or cookies when opted in
- Legal obligation – for accounting, tax, or legal compliance
5. Data sharing
We may share your data with:
- Payment service providers (Stripe, PayPal) for processing payments
- Hosting providers for website operation
- Analytics and marketing providers (e.g., Google Analytics, Facebook Pixel)
We do not sell your data to any third party.
6. Data retention
- Orders and purchase information – retained for 5 years or as required by law
- Comments – retained indefinitely unless deleted
- Account information – retained until account deletion or request
7. Your rights
Under GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of personal data (where legally possible)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at: info(at)artletshop.com.
8. Cookies
We use cookies to improve website functionality and user experience:
- Functional cookies – login sessions, preferences
- Analytics cookies – Google Analytics, Matomo, etc.
- Marketing cookies – for advertising campaigns
You can manage or disable cookies through your browser settings.
9. Embedded content from other websites
Embedded content (e.g., videos, images, or articles) from other websites behaves as if you visited that site directly.
These sites may collect data, use cookies, and track interactions.
10. Security
We take appropriate technical and organizational measures to protect your personal data, including encryption and secure access controls.
11. Changes to this policy
We may update this Privacy Policy from time to time. The last updated date is displayed at the top of this page. Please check back periodically for updates.